Trainee / Executive – Customer Support:

Gender: Male/Female

Qualification: Any degree

Experience: 1 – 2yrs

Location: Chennai

Key Skills:

• 0 – 2 years of work experience in a relevant field.
•  Knowledge of customer service practices and principles.
• Excellent typing skills.
•  Good communication in Tamil & English.
•  Ability to handle stressful situations appropriately.

Job Description:

•  To manage and resolve client requests and inquiries.
• Respond to high volume incoming calls from clients pleasantly and gently.
• Document all call details based on normal operating procedures.
• Able to resolve consumer queries in a timely and qualitative manner.
• No Target, Follow-up customer calls where necessary.

Working Days: Monday to Saturday
Working Hours:  09.30  A.M. – 6.00 P.M. (Including Saturday)